You have questions.

Pricing depends entirely on the design and materials chosen. If you have a specific budget, we will discuss it during your consultation.

The timeline depends on several factors, such as the number of revisions, the type of jewelry, and the complexity of stone work. Platinum and engraving typically require additional time.

If we have a clear vision, the process can move quickly. Typically, planning for 4 to 6 weeks is recommended, but I will provide a more accurate timeline once the design is approved. If unexpected delays occur or quality concerns arise, I will communicate promptly and transparently.

We will size whatever needs to be done during the consultation to ensure the fit. If this is for someone else, we will want to know that as well. Most items can be sized, but it's best to avoid doing so whenever possible during the design process.

We will provide care instructions before you take your jewelry home to help it last a lifetime. We also offer complimentary cleaning and periodic inspections, which we recommend at least once a year to ensure the stones remain secure and your piece stays in excellent condition. If you ever have a question or need help, please reach out even if you didn't buy it from us; we are happy to guide you.

Yes-ish, we offer repairs for typical issues that may arise in the first year of wear. Please note that jewelry is not indestructible. Occasionally, stones may become loose or damaged due to impact or accidents. We are happy to assist with repairs whenever possible. However, damage from misuse, such as wearing jewelry during strenuous activities or dropping it in a disposal, is not covered under warranty. (Yep, I have seen a lot! ) In these cases, we can provide repairs for a fee.

Absolutely. YES YES YES Most homeowners' policies offer a rider or valuable property insurance. If you need assistance, we can recommend a resource specifically for jewelry.

Yes ma'am

Yes ma'am

Depending on the type of repair , we will always provide an estimate before we start work.

Yes-ish, I do not personally because that is a much different skill set than I possess! Watches should also be serviced in a semi-sterile environment; this requires a watchmaker.  I work with a wonderful, experienced watchmaker who is off-site, certified to work on all brands, and can also work directly with factories if needed.

Yes, we can provide them for insurance and estate planning.

Yes

Yes, I work with clients nationwide and am happy to collaborate virtually.

Items purchased in store may be exchanged in 7 days for store credit. Custom is final sale